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DELIVERY & RETURNS

DELIVERY TIME-FRAMES:
South Island: 3 - 5 days
North Island: 4 - 7 days
Delivery Rates

Delivery charges cover packaging and signature required delivery.
 

Minimum Order $25.00​
Goods Orders $25.00 - $64.00 - Courier Delivery $12.00 incl GST.
Goods Orders $65.00 - $124.00 - Courier Delivery $10.00 incl GST.
Goods Orders $125.00 and over - Courier Delivery $5.00 incl GST.
Goods Orders $150.00 and over - FREE DELIVERY incl GST.
Online Order Delivery

Delivery is generally within 3-7 business days to New Zealand destinations for orders received before 9am Monday through Friday subject to availability of stock and other considerations:

  • 3-5 days for South Island and 4-7 days for North Island.

  • Rural and remote delivery times may vary dependent on courier services.

  • Please include a telephone number.

  • We do not deliver to P O Box addresses.

  • We do not deliver to Great Barrier Island, Waiheke Island or Stewart Island addresses.

  • All orders require a signature on delivery unless an indemnity to leave is in place.

 
Important: If your address is in a restricted access area (such as gated properties, rural locations, or apartments with limited entry), please provide clear delivery instructions at checkout. This helps our couriers ensure your order is delivered correctly and without delay.
 
Product Returns

Whether you are trying our quality products for the first time; you are a returning customer; or you are buying as a special gift for someone; your satisfaction is the biggest focus point for our team. If for any reason you are dissatisfied with your product when it arrives, please email us at info@mexifoods.co.nz.
 

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